Skip to main content

IT Metrics - How we should manage Information Technology


The management of IT must be based on three key elements;

- Focusing on expertise
- Ensuring business integration
- Generating a new breed of innovative strategic thinking

Nowadays the Time to Market concept is a major business requirement, not only for the Fast Consumer goods companies but for all the business that really desire to be succeed in a very competitive and changing environments, hence the need for the IT departments to organize their own resources focusing mainly on a primary activity or function.

Doing that way we will increase efficiency (by reducing development and deployment required times) but also effectiveness (maximising the project benefits by reducing costs throughout the entire innovation funnel).

Integration with the rest of the business in an intimate relationship is also key as it will increase business knoledge and sense of belonging. The first one is a fundamental enabler for IT organization to properly and timely traslate business requirements into IT capabilities. The second one is an important element of people management specially in these organizations where the relationship model applied is more contractual based than a partnership (Outsourcing vs Insorcing).

However, the two previous elements are only basic means to facilitate the thrid and more important one, which is to develop an IT organization which is formed by people with an innovative an strategic thinking related to IT related business developments.

 As a result of all the above, the people working in IT organisations, whether they are technicians, functional analysts, network engineers, etc. has to look after the future, anticipating means to do faster, better and last but not certainly least financially attractive for the business stakeholders.   

Comments

Post a Comment

Popular posts from this blog

COVID - A TECHNOLOGY ENABLER

This post is more a thought on what has been a difficult period of time for many people all around the world, and of course I was not an exception….. I couldn’t be! Since March 2019 we have been forced to change our ways of life, work and relationship to a point we would never imagine. We are undoubtedly immersed in an unprecedent situation that despite all the difficult moments we faced and perhaps we still have to deal with, had helping our society to do a substantial and qualitative leap. In less than one year the world reacted and created the conditions to work pursuing a common objective. As a result of that or because of that, we have seen an unprecedent evolution and in some cases revolution, in the way we manage R&D innovation and related technology.    The Information Technology industry has not been an exception by any means. Many technology products that were launch to the market before the COVID or during this particular period, especially the ones looking at i...
Post a Comment
Read more

IT Metrics - IT positioning at business level

An IT department has to be technology or management driven organization? This is a key question mark for many CEOs when confronted with the need to bring their own IT organizations to a different level of maturity. If he decides in favor of a technology driven organization then the IT department and its responsible person will be normally subordinated to someone at the Company Board level. In Europe the Finance Director is one of the first and common choices that many companies are following, as historically the Finance Director – CFO has been in charge of large company projects having high financial impact. If on the contrary the CEO decides that there is a clear need for the business organization to improve the overall IT performance then he will take the decision to bring his Head of IT to the Board level position. This dilemma differs between regions when comparing the number of companies in Europe having the IT responsible at the Company board level with oth...
Post a Comment
Read more