As described on the header section this blog intend to be an space for sharing. Experience sharing, information sharing, for people who are interested in this critical management area of the business. The content is mainly focusing on some IT metric tools and management experiences I have been collecting during my professional career. Debates, documents and bibliografy related to this subject will complement the blog since my aim is to build a knowledge area from which every profesional or student can benefit from. If at the end this is just a repository of my own professional ideas on the way IT departments has to be manage then at least I will have the opportunity to rething about this important topics. A set of different IT concepts and governance solutions are the basis for this blog, most of them resulting from my own experiences managing IT during almost 20 years working in different European countries and for different business companies (FCGC, Distribution and Insurance ma...
This blog describes in more or less detail a number of challenges related to the IT Management that I consider essential in the day to day management of this critical business area. The main subject is IT Metrics although others such Scorecard Management, Innovation management, Change Management, Service Management will be discussed and presented hereafter.