The management of IT must be based on three key elements; - Focusing on expertise - Ensuring business integration - Generating a new breed of innovative strategic thinking Nowadays the Time to Market concept is a major business requirement, not only for the Fast Consumer goods companies but for all the business that really desire to be succeed in a very competitive and changing environments, hence the need for the IT departments to organize their own resources focusing mainly on a primary activity or function. Doing that way we will increase efficiency (by reducing development and deployment required times) but also effectiveness (maximising the project benefits by reducing costs throughout the entire innovation funnel). Integration with the rest of the business in an intimate relationship is also key as it will increase business knoledge and sense of belonging. The first one is a fundamental enabler for IT organization to properly and timely traslate business requirem...
This blog describes in more or less detail a number of challenges related to the IT Management that I consider essential in the day to day management of this critical business area. The main subject is IT Metrics although others such Scorecard Management, Innovation management, Change Management, Service Management will be discussed and presented hereafter.