Innovation is a key enabler for productivity but also for change management. Consequently Innovation is a matter of priority for IT organisations while driving change through technology. IT has to become a major asset for organizations which are looking towards new business models, this independently where these organizations are located or which are their business models. For many years now IT organization worldwide has been focusing on major ERP transformation programmes and some so called Business Intelligence activities, most of them related to a pure 2nd level of management information. The IT model I’m willing and ready to help you implementing in your companies is the one that uses Innovation as a strategic weapon for people development and mindset redefinition. Is nothing related with technology only but something crossing all the management areas, from programming to customization, from process design to project implementation, but also from strategy definit...
This blog describes in more or less detail a number of challenges related to the IT Management that I consider essential in the day to day management of this critical business area. The main subject is IT Metrics although others such Scorecard Management, Innovation management, Change Management, Service Management will be discussed and presented hereafter.